Reviews (1,912)
Overall rating
4.2
November 11, 2025
It historically imported a bunch of old orders without any confirmation or clicking anywhere
Caused a lot of double orders.
Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system"
No compensation no nothing. Total lack of care for merchants.
Sybotanica
Netherlands
Over 1 year using the app
Shopify replied
November 11, 2025
Thanks for your feedback,
Marketplace Connect is a self service app designed with a minimum level of knowledge and input from the user.
It is free of charge up to 50 orders per month and capped at $99 USD.
We understand that there are instances where processes may be interpreted differently, and we strive to ensure that the prompts provided are clear and effective for the majority of our merchants.
Nikki