Reviews (622)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 11, 2025

Working for a small company with a very small customer service department, Gorgias AI has been perfect for helping get through the influx of emails and chats without having to answer every single one myself! I am more confident entering into our busy season with Gorgias by my side!

Pappy & Company
United States
Over 3 years using the app
Gorgias Inc. replied December 30, 2025

Thanks so much for this review!

We’re glad to hear our AI Agent is making a big difference for your small team, especially during busy seasons. It’s great to know it’s helping you stay efficient without the feeling of overwhelm!

We'll keep working on it even more in 2026!