Reviews (622)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 11, 2025

We’ve been using Gorgias for under a year, and it’s already transformed our customer service. The Shopify integration is seamless, and the AI tools save us time by automating routine tasks like order updates and cancellations. Everything from emails to chats is managed in one place, making our workflow faster and more organized.

Their support team is excellent, and the platform keeps improving with every update. Gorgias has quickly become an essential part of how we deliver great customer experiences.

CSR Building Supplies
Canada
3 months using the app
Gorgias Inc. replied December 30, 2025

Thank you! We’re so glad to hear Gorgias has made such a difference in your customer service operations.

It’s great that our AI Agent and Shopify integration are streamlining your workflow, and we really appreciate your kind words about our Support team! They are sending their love back 💕

Here is to many more successful years!