TrustWILL Loyalty & Referrals

TrustWILL Loyalty & Referrals

Reviews (736)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited November 16, 2025

Unfortunately their customer support is unable to understand some simple queries which wasted 2 days going around in circles talking to him.

The customer support experience plus, their app having a few limitations we decided to mak a change to a new provider.

Dope Skin Co
Australia
Over 1 year using the app
CWILL replied November 12, 2025

Hello there,

We’re very sorry to hear about your experience with our support team. We completely understand your frustration and sincerely apologize for any confusion caused.

We are taking immediate steps to retrain our team and ensure that all queries are handled clearly and efficiently. Your feedback is very important to us, and we truly hope to have the chance to provide a better experience in the future.

Thank you for sharing your thoughts.

Best regards,
Trustoo Loyalty Support Team