Reviews (607)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 19, 2025

Absolutely a game changer! Gorgias has completely transformed how we handle customer service on Yinzershop.com. In just the last 5 days, five separate customers specifically praised our support—and all the credit goes to this app. The automation and AI features do all the heavy lifting, letting us respond instantly and resolve tickets efficiently, which both our team and customers love. Integration with Shopify is seamless, and everything from live chat to email is unified in one easy dashboard. Support from the Gorgias team is truly PERFECT—friendly, fast, and effective. Can’t imagine running our business without it. LOVE IT! Highly recommend to every Shopify store owner looking to level up their support experience

YinzerShop
United States
3 months using the app
Gorgias Inc. replied December 30, 2025

Wow! Thank you, YinzerShop team!

We're so excited to hear Gorgias has made such a big impact for you. From faster responses to happy customers and seamless Shopify integration, this is exactly the kind of success we love to see.

Huge thanks for the recommendation! We’re here for you every step of the way!