Reviews (622)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 19, 2025

Gorgias has been a fantastic tool for our customer service team to create more efficiency through the AI agent, and with the close shopify integration they don't have to go off platform to look up order details, meaning we get through more tickets. can't recommend gorgias highly enough to ecommerce businesses

Pace Athletic
Australia
Over 1 year using the app
Gorgias Inc. replied December 30, 2025

Thank you, team!

We're super glad to hear Gorgias is helping your team work more efficiently and stay focused. It’s also great to know the AI Agent is making a real impact; exactly what our goal is and why we work on constant improvements to it.

Really appreciate the recommendation!