Preorder, Back In Stock ‑ STOQ
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Reviews (2,709)
Whilst initially I had some issues with the app so gave it an unfavourable review, I am more than happy to alter the review to 5 stars now. The app developer contacted me personally to ask for more details on my issues and fixed them all making the app much better for me in the process (and everyone else hopefully) Excellent people to deal with. Thank you for your help.
Hi there! Anaam here, Merchant Success Lead at STOQ. I saw your review and I’m sincerely sorry that your experience felt patchy. I know how frustrating it must have been to run into issues and it really pains me to see that we didn’t deliver the experience we work so hard to provide.
We’re constantly improving STOQ, fixing things as they come up, and doing our best to make everything seamless. However, it's clear that something didn’t work out for you, and I genuinely want to understand exactly what happened. Your experience matters a lot to us, and understanding what went wrong helps us fix it properly for you and for every other merchant.
Can I please ask you to give us another chance? I’d love to personally take a look, understand the issues in detail, and ensure it’s resolved at the root, not just patched. If you’re open to it, feel free to book a call with me here - I’ll be more than happy to help:
https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding
We care deeply about our merchants - it’s at the heart of everything we do and the reason STOQ exists. If there’s any way I can do right by you, please let me know. :)
-- Anaam / Merchant Success Lead