Preorder, Back In Stock ‑ STOQ
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Absolutely amazing customer service! I’m usually pretty good at getting everything set up myself, but I like to connect with support afterward to go over everything and answer any questions I’ve put together.
Arnad and Shihab were on the chat right away and went above and beyond to help me with everything I needed.
So far, I’m extremely happy with the app. It has completely replaced another app I was using while giving me both restock notifications and preorder functionality for about what I was paying for just the restock app alone.
Great features, great value, and even better customer service. Highly recommend!
Easy to set up and very useful for collecting waitlist signups for sold-out sizes. The support team was responsive and helped us customize the Notify Me button to better match our store’s theme. The back-in-stock alerts and reporting are straightforward and helpful. A great app for fashion stores managing size availability.
Thanks for taking the time to share such a thoughtful review! I'm so glad to hear STOQ has been a great fit for your store and that the waitlist, back-in-stock alerts, and reporting have been helpful.
I'm also happy I could help customize the Notify Me button to better match your store's theme. I truly appreciate your recommendation. If you ever need a hand with anything else, feel free to reach out anytime.
Best wishes,
Shihab Abir | Technical Support Specialist
wow!!!!!!!!! the customer service on this app is absolutely amazing. They are so friendly and explain things so well and are so quick in getting back to you. I had an issue yesterday as a preorder button wasn't showing on my store and it was all sorted so quickly. An absolute pleasure to deal with. This app is a must for your preorders and excellent value for money
Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.
We're always here if you need any help.
Regards,
Paul
Technical Support Team
I use the app since around 6 months and i wouldn't want to miss it. It reduced the number of customer inquiries regarding product availabilities a lot. The support team is very reactive and helpful. We needed a small customization and it was done the same day.
Sto usando Stoq soprattutto per l'opzione preorder sul mio store Shopify ed è davvero un game changer. Il pulsante si integra benissimo con il design del sito, senza sembrare un'app esterna appiccicata lì per caso.
I clienti capiscono subito come funziona e gli avvisi automatici ci stanno risparmiando un sacco di messaggi in DM e mail di supporto. Super intuitiva da impostare e fa esattamente quello che promette. Consigliatissima!
Excellent support! The team helped me customize the preorder button and properly integrate the widget with my theme. They were responsive, knowledgeable, and saved me a lot of time and effort. Highly recommended! Best Customer service ever! Thank you Arnab!
Great app with lots of useful features for both back-in-stock notifications and pre-orders. Easy to configure and customize to fit our store, and the support has been excellent.
Extra thanks to Shihab for the quick, friendly, and very helpful support. Highly recommended!
Thanks for taking the time to share such a thoughtful review! I'm really glad to hear STOQ has been a great fit for your store and that you've found both the Back in Stock and Pre-order features easy to customize.
Thank you as well for your kind words. I'm happy I could help, and I truly appreciate the recommendation. If you ever need a hand with anything else, feel free to reach out anytime.
Best wishes,
Shihab Abir | Technical Support Specialist
This STOQ app works exactly as needed to offer 1 item as a preorder on our website, while having other items still available to ship immediately.
We like that preorders were able to be isolated from different orders, and that the fulfillment status comes through as "scheduled" for all preorders. We also like that we could require preorder products to be ordered separately from other items.
We had a few issues with getting the app to work with our theme, but the customer service team was super helpful and quick to respond and make adjustments to get things working and looking the way we wanted to. Thanks Hyelladi!
We will definitely use this app again next time we feature a product as preorder only.
This app is amazing! We received our first preorder within just four days of going live. The setup took a few hours, but once everything was configured, the app worked smoothly. We especially like that it gives us full control to set product-level minimums + max and display estimated shipping dates for customers—both features our store really needed. Thanks for creating such a great app!
Thanks a ton for the feedback!
Awesome to hear your first Preorder preorder went smoothly. I'm right here if you ever need help tweaking anything else or running into questions later.
Best,
Hyelladi
This app became an essential part of our business. Works very well and is highly customisable, even for a complex product like ours which several variants, sizes, etc. The support team is also very responsive. Highly recomended!