Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,315)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its "notify me when back in stock" alerts and pre-order capabilities, which boost conversion rates and secure sales. It's easy to set up and use, with customizable notifications and seamless Shopify POS integration. Merchants appreciate the responsive customer support and continuous improvements based on feedback, noting enhanced sales and customer engagement.

December 24, 2024

Anaam was extremely helpful with showing us through Stoq & how was so patient and friendly throughout our call.

The app works really effectively for us & Anaam was so kind and helpful showing us through the app & how to make it work efficiently for us.
Definitely loving it so far!

PK9 Gear
Australia
Over 1 year using the app
Artos Software replied December 25, 2024

Thank you so much for taking the time to write a review :) I had a great time connecting with you on a call to help you get set up with Preorders.

Thanks for choosing us and please feel free to reach out for anything, we're always here to help.

-Anaam / Merchant Success Lead

November 5, 2024

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

MATTHILDUR
United States
About 1 year using the app
Artos Software replied January 2, 2025

Thank you so much for your wonderful review! I'm really glad to hear that the app has made such a positive impact on your conversion rate and that the support has been helpful. It’s great to know that the preorder features have been useful for you. If you need any further assistance, just let me know. We’re here to help!

Nagaraj / Technical Support Specialist

October 30, 2024

Very impressed, great online support to help guide us through setting it up on our store. A 5-minute live chat was enough to get us onboard and working.... We have carried out a test and everything is working as we hoped for.

We are sure this app will give us the best chance of increasing our pre-orders and also improving the customers experience too. Highly recommended

Hampton Hobbies and Games
United Kingdom
Almost 3 years using the app
Artos Software replied December 30, 2024

Thank you for your amazing feedback! We’re so glad we could guide you through the setup quickly and effectively using live chat.

It’s awesome that everything is working as expected and that you’re confident the app will boost pre-orders and enhance your customers’ experience. Thank you for recommending Stoq, and we’re excited to support your success! 😊

- Sneha / Merchant Success Team

October 29, 2024

I have used Shopify apps for over seven years now, and none of them has offered the level of support these guys provide. Also, the app is brilliant, very easy to use, and looks great!!! Keep up the good work, guys.

SDS WOMAN
United Kingdom
About 1 year using the app
Artos Software replied November 7, 2024

Thank you for your wonderful review! I'm glad we could help setup the preorder button on product page as well as quick buy popup. I wish you receive tons of preorders.

We're always here for you! :)

- Sneha / Merchant Success

January 17, 2025

Great App with nice features. I got very quick help with implementing the preorder option. Very great support (via Chat)!

mosja
Germany
Over 1 year using the app
Artos Software replied January 21, 2025

Thank you for your wonderful review! I'm glad i could help setup the preorder button on your store along with the payment widget to show the payment type to the customer. I wish you the best for your preorders! :D

If you ever need anything else, please feel free to reach out to us!

- Sneha / Merchant Success Team

January 15, 2025

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.

Viscata
United States
8 months using the app
Artos Software replied January 21, 2025

Thank you so much for your kind words! :) I'm very happy to learn that you like our app for your back in stock alerts and preorder needs. It was a pleasure to set things up according to your needs. We love tailoring our solution for our merchants whenever we can.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

December 20, 2024

Easy to use app, easily allows me to setup pre-orders for my next music album. I messed up setting up my subscription plan, but they literally helped me correct my mistake within 5 minutes through the chat. No problems.

Stonehocker Merch
Canada
5 months using the app
Artos Software replied December 23, 2024

Thank you so much for taking the time to leave a review. Best of luck with your preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

December 20, 2024

Awesome support. Helped me create and add custom code. Very happy with the help and app.

Rebel Pastures
United States
5 months using the app
Artos Software replied December 23, 2024

Thank you for your kind review! I’m glad I could help you place the Preorder button in your collection and hide the Sold Out button as requested.

If there’s anything else you’d like assistance with, just let me know. We’re here to help!

-Nagaraj / Technical Support Specialist

November 27, 2024

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj.

This literally made my day, HUGE thank you Nagaraj!

The Fluffy Tails
Sweden
About 1 month using the app
Artos Software replied January 17, 2025

Thank you so much for your amazing review! I'm glad I could assist you with placing the Notify Me button below the sold-out section and customizing the font to match your website. It’s always a pleasure to help!

If you need anything else, feel free to reach out, We're here to help!

Nagaraj / Technical Support Specialist

October 19, 2024

Give Nageraj a raise.

You know... anytime I have to message an app for support I never know what I'm going to get.

Sometimes it feels like they get excited saying no to me.

Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert.

Thank you!!

Sticks & Doodles
Canada
11 months using the app
Artos Software replied October 21, 2024

Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert.

It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help!

-Nagaraj / Technical Support Specialist