Preorder, Back In Stock ‑ STOQ

Preorder, Back In Stock ‑ STOQ

Reviews (3,800)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up for both preorders and back‑in‑stock alerts, often without developer help. Support is praised as extremely fast and hands‑on, even with theme fixes. Preorder tools handle mixed carts, partial payments, and clear shipping dates, while “Notify Me” alerts recover lost sales and guide restocks. Many say it runs quietly once configured and delivers strong ROI, often replacing multiple apps.

July 21, 2026

STOQ is very simple to use, yet quite powerful in function. We had a couple minor display adjustments that we needed fixed and Arnab helped me out and had the adjustments in place within just a few minutes. Very happy with my decision to use STOQ for Pre-Orders and Back In Stock notifications.

Sheppy Cards
United States
2 days using the app
Artos Software replied July 22, 2026

Thank you for the 5 stars! Reviews like this keep us going. We're committed to making STOQ the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us!

Regards
Arnab

July 20, 2026

Just what we needed. A simple re-stock notification app. We only have their free plan active and only utilise the re-stock option - and that works just fine for us. There are far more options available if you're wanting them like the pre-sale options, etc. But I liked how you can pick and choose just what you need for your business from this app and make it work for you.

There has only been one small issue with the app being able to pick up stock within the Shopify Bundles products. I haven't yet reached out to the team about this. But its not a massive deal breaker at the moment.

MOD
South Africa
Almost 2 years using the app
Artos Software replied July 30, 2026

Thank you so much for your thoughtful 5-star review! It really means a lot to us that STOQ has been a great fit for your store and that the restock notifications are working well for your needs.

We're also glad you like the flexibility of choosing only the features you need. We designed STOQ that way so merchants can use the app in the way that works best for their business.

Thanks again for your support! We're always here if you need any help.

— Paul, Technical Support Team

July 11, 2026

Fantastic app backed by incredible tech support

If you are looking for a reliable preorder and restock alert app, look no further than STOQ. Not only is the software highly effective, but their tech support is brilliant. They are fast, knowledgeable, and always available—they even resolved an issue for me on a Saturday without missing a beat. 5 stars all the way!

BetterGrow Hydro
United States
3 months using the app
July 9, 2026

The app can offer pre-orders in multi-markets. Notifyme also works well. Integration via Klaviyo is slightly a challenge and you can only customize the Klaviyo emails using HTML. But overall, good app for our needs.

Customer support is also knowledgeable and able to fulfill our help requests.

Clever Gear
Australia
About 2 months using the app
Artos Software replied July 15, 2026

Thanks for taking the time to share your experience! I'm glad STOQ's multi-market preorders and Notify Me features are working well for your needs. I also appreciate your feedback on the Klaviyo customization experience.

It's great to hear you've found our support team knowledgeable and helpful with your requests. If you ever need a hand with anything else, feel free to reach out anytime.

Best wishes,
Shihab Abir | Technical Support Specialist

July 7, 2026

Stoq has been absolutely fantastic for managing our inventory. We have a lot of made-to-order products, so it's been invaluable in setting clear expectations with our customers that some items won't ship immediately. The platform is incredibly user-friendly and easy to set up - I had everything configured and running within an hour. It's made managing our stock much smoother and has taken a lot of the guesswork out of communicating availability to our customers.

Hemp Gallery
Australia
7 months using the app
Artos Software replied July 29, 2026

Thank you so much for the wonderful review! I'm really glad to hear STOQ has made it easier to manage your made-to-order products and set clear delivery expectations for your customers. We truly appreciate your support. We’re always here to help!

Nagaraj | Technical Support Specialist

July 6, 2026

The notify me when available / back in stock function is very good. I ran into some issues when setting it up but the support team is very quick and helpful. The can help you make visual/front changes such as the button location.

I think the price is fair for the service! I haven't really used the Pre-order function so far.

Chevignon US
United States
7 months using the app
July 3, 2026

This is a great app with all the functionality we need. It's made a massive difference to our bottom line to be able to take orders for a hero product which is out of stock. It was very easy to set up, and both the pre-order and back in stock notifications work really well.

GILLIAN KYLE
United Kingdom
7 days using the app
Artos Software replied July 30, 2026

Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.

We're always here if you need any help.

Regards,
Paul
Technical Support Team

June 27, 2026

Testing the waters with preorders and replaced restock notification functionality. Support is VERY fast to respond, a few tweaks for aesthetics and everything is working well. Restock notifications are a crucial part of my site, the free options are ok but NOTHING is actually free. Since the shift to Stoq, I realized how things should have been on my site from the start

Detail-Division
United States
3 days using the app
Artos Software replied July 30, 2026

Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.

We're especially happy to hear that the preorder and restock features are working well for your store, and that our support team could quickly help with the aesthetic tweaks. Knowing that STOQ has improved such an important part of your storefront means a lot to us.

We're always here if you need any help.

Regards,
Paul
Technical Support Team

June 26, 2026

Great support team-responsive, helpful, and even implemented a feature request we needed (notified_start_date) very quickly. They also helped us enable phone number collection for our custom integration.
Overall, an excellent app with outstanding customer support. Highly recommended for any Shopify store looking for a flexible and reliable back-in-stock solution.

WeShoes
Israel
Over 3 years using the app
Artos Software replied July 8, 2026

Thank you so much for your great review!

It was a pleasure assisting you with app settings on the store.

If you ever need any assistance, we're always here to help. :)

Momna Kamal | Senior Technical Support Specialist.

June 25, 2026

STOQ is a must-have app. The revenue it generates is significant and after we had a bit of trouble with our new theme messing about we contacted their devs and they fixed the problem immediately.

La Mort Clothing
United Kingdom
About 3 years using the app
Artos Software replied July 22, 2026

Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :)

Please let me know if you require any additional assistance with setting up our App.

Best Wishes!
Hassan Khan | Technical Support Specialist