Preorder, Back In Stock ‑ Stoq

Stoq has been a lifesaver for managing preorders on our Shopify store — but what really sets it apart is the customer support.

Any time we had a question or needed help customizing something, their team responded quickly, professionally, and went above and beyond to make sure everything worked perfectly. It's rare to find that kind of hands-on support these days, especially with apps.

The app itself is clean, easy to use, and does exactly what we need for handling preorder items but knowing we have a responsive team behind it makes it even better.

Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps.

Why 4 Stars?
1) Could improve on the visual customization options.

We are so thrilled to have found this application. To date, we've had to wait to add incoming products until they were in stock. With the Stoq app, we can now take pre-orders on incoming stock before the units arrive in our warehouse. Not only is the app awesome, but the team is by far the best I've had the privilege to work with. They have been incredibly attentive. They've followed up when AND before they said they would. They've truly gone above and beyond to help my business.

This app was easy to setup and did exactly what I wanted. When I had an issue with Horizon overwriting the pre order button text when changing colour variants, support did a great job of fixing it. Thank you to Sneha and Nagaraj for helping me out.

Stoq is a beautifully designed and incredibly simple app that seamlessly integrates with my site. Khutheja's customer service was exceptionally helpful and kind. I'm eager to try the pre-order function with new customers and look forward to using Stoq more as my site grows!

C'est la meilleure application de "Back in Stock" que j'ai pu essayer ! La prise en main est simple, les fonctionnalités sont suffisantes et surtout l'assistance est très réactive !

App works great even on the free version, Khuthejatul from tech support was awesome helping me solve some issues with the layout of the button on my product pages!

Looking forward to upgrading my plan as my store grows!

Incredible Support

We’ve had an excellent experience using Stoq for managing pre-orders on our Shopify store. The app itself is powerful and flexible, but what truly sets it apart is the outstanding support team behind it.

A special thank you to Sneha, who went above and beyond to help us fine-tune how our pre-order offer was displayed on our website. She was incredibly patient, attentive, and knowledgeable — guiding us through every step of the setup and helping us find a solution that worked perfectly for our theme and layout.

Thanks to her help, we were able to deliver a seamless pre-order experience to our customers, exactly how we envisioned it.

Highly recommend Stoq for any brand looking to offer pre-orders with confidence and top-notch support.

Nagaraj and Anaam went above and beyond to both help get the features I needed working and to help reposition elements on my product page to make things as easy as possible for my customers.

Super clean and intuitive app and the customer support experience is second to none. I've never had to wait, to get help from an agent, and they are all super savvy on how to best use their tool. It is rather pricey if you need the standard features but they often have deals that they post.