Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management and insights into customer preferences. It's easy to install, integrates well with existing themes, and offers valuable reports on product demand. The app effectively handles out-of-stock items, offering a customizable 'back in stock' system and sending restock notifications via email, SMS, or browser. Merchants also commend the responsive and efficient support team.

February 20, 2024

This is honestly the best app I have ever bought from the Shopify app store. The support is exceptional. We needed a feature implementing that the app wasn't previously able to do but the team built it into the app for us within a few days. Thank you so much and highly recommend!

DMY Studios
United Kingdom
2 months using the app
April 10, 2024

I had a great experience with Sneha customer support! I encountered an issue with the app, and Sneha was able to resolve it for me in just a few minutes. Their assistance was efficient, prompt, and effective.

Good's
Italy
About 2 months using the app
March 5, 2024

Really useful app - does everything that we need it to do in a clear and easy to use way. Support is great. Really happy with it, it's added to all our stores.

Early Rider®
United Kingdom
19 days using the app
April 9, 2024

Loving the new Pre-Order feature, and the assistance from Anaam to set it up was very quick and swift, we had the pre-order section set up probable within 10min at the most.

Raziel Designs
South Africa
29 days using the app
March 6, 2024

Easy to install even on a customized theme. It seems to work as described and integrated seamlessly with my store theme. The free plan is useful for those of us with smaller/niche stores (thanks!)

Just make sure to go through all the settings and adjust to your liking. Note, specifically, that the app defaults to sending out four (4) reminders when a product is back in stock, which I found too aggressive. It's easy to change, though.

Neurochrome
Canada
5 days using the app
January 22, 2024

I recently switched themes which caused the Restock Rocket button to not appear correctly anymore. After jumping onto their live chat, Sneha looked into the problem and sorted out the issue within a few minutes. I thought that was the end of it, thanked them and ended the chat session. Turns out, the button didn't 100% match the style of my theme's button so they also configured it to look the same. Sneha certainly went above and beyond. And best of all, I'm still on the free plan as I was testing the app out - this has guaranteed my future business.

Eevify
Australia
2 months using the app
April 12, 2024

amazing customer service. the team will help you every step of the way. anaam is amazing and so helpful!

Déclarer
United States
4 months using the app
April 17, 2024

The team is super helpful and open to new features! 5/5

Kiyoko Beauty
Canada
8 months using the app
February 13, 2024

I would highly recommend the Back in Stock with Restock Rocket. They are customer focused, quick to engage and address questions, concerns or address any issues. We have had excellent customer service from everyone we have worked with!

Marie Flanigan
United States
3 months using the app
April 15, 2024

Great app...works right inside Shopify and sends emails once inventory is adjusted. Their customer service team is phenomenal! Quick response and went above and beyond by writing some custom code for us. Great app and company!

CIRCADIA
United States
18 days using the app