Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,495)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about product availability and enable pre-orders, boosting conversion rates. It features a user-friendly interface, easy setup, and customization options that integrate seamlessly with Shopify themes. The app's reliability and performance are supported by exceptional customer service, with a responsive team that assists with issues and customizations efficiently, often via live chat.

February 19, 2025

It's a huge upgrade on the previous app we were using and the support team is honestly the best we've come across anywhere. 5/5.

Mount Kiwi
New Zealand
About 1 month using the app
December 26, 2024

Anaam was so helpful when I had an issue! Genuinely good customer support ! :)

Céju
France
About 1 year using the app
Artos Software replied December 31, 2024

Thank you so much for taking the time to leave a review and for the name mention as well :)

It was my pleasure to help you with setting a limit on emails by controlling the reminder back in stock notifications.

Thank you for staying with us for over a year, please feel free to reach out to us for anything, we're always here to help. Wishing you the best always

-Anaam / Merchant Success Lead

January 12, 2025

We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App!

We even received support to install the app over the weekend which really wasn't a service I was expecting.

When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app.

5 Star Customer Service

CHAT-MALO Paris
France
2 days using the app
Artos Software replied January 19, 2025

Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

February 17, 2025

We are new users to the app; but in the last week our experience has been terrific. It has been an ease to setup restock notifications and preorders. I reached out to customer service for a question specific to our store and they provide a great solution to our challenge. We are looking forward to the great advantages this app has and will provide!

TheShopsofSerendipity
United States
4 days using the app
January 30, 2025

The app works well and the team was extremely responsive and helpful with getting the styles to match my existing theme. Thank you!

Faith & Family Publications
United States
2 months using the app
January 28, 2025

App is easy to use and customer service is very quick to reply and help customizing the app.

Dermalogica Suomi
Finland
Over 1 year using the app
January 22, 2025

Very good. I used to pay an app so expensive but this thing does wonder. Support is top notch too.

ZEDE Paris
France
27 days using the app
Artos Software replied January 27, 2025

Thank you for your review! I'm glad that you find the app affordable. I'm glad i could help setup preorders and answer all of your queries. I wish you the best on your journey with Stoq.

If you have any queries/ face any issues, please do feel free to reach out. We're available round the clock :)

- Sneha / Merchant Success Team

December 23, 2024

Super helpful support team, if you need help with figuring out why something isn't working etc. just ask.

Railleur
United States
25 days using the app
Artos Software replied December 26, 2024

Thank you for the great review! I’m glad we could help resolve the Preorder issue and get everything working smoothly for you.

If you have any more questions or need assistance, just let me know. We’re here to help!

- Nagaraj / Technical Support Specialist

February 25, 2025

The STOQ Preorder, Back in Stock app has been a fantastic addition to our Shopify store. It seamlessly manages preorders and back-in-stock notifications, helping us capture sales even when products are temporarily unavailable.

The setup was quick, and the app is easy to use. The automated notifications ensure our customers stay informed, and the preorder feature works flawlessly. Plus, their support team is responsive and helpful whenever needed.

Highly recommend this app for any store looking to optimize inventory management and keep customers engaged!

cadomotus.com
Netherlands
3 days using the app
February 12, 2025

A great choice for preorders and a straightforward tool to use! The Stoqs support team is very helpful and responds quickly to any question. Nagaraj from the team promptly helped me with the setup and resolved an issue with the feature's appearance on my website. Highly recommend!

LIA
Lithuania
14 days using the app
Artos Software replied February 16, 2025

Thank you for the fantastic review! I'm glad I could assist with the preorder badge and collection page setup. If you ever need any more help, we are always here to help you! 😊

- Nagaraj / Technical Support Specialist