Reviews (267)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
Edited November 25, 2025

DHL requires us to change password of our accounts quite frequently. The app then can't connect to the DHL portal using now new credentials, yet showing the credentials status: OK. Re-installing the app doesn't make credential check. So now I am stuck without being able to print out labels or do anything + outdated documentation on the DHL part. Shame.

ROCKIN' Frames
Germany
6 months using the app
DHL replied November 24, 2025

Vielen Dank für Ihre Rückmeldung! Unser Support hat sich bereits mit Ihnen per Mail in Verbindung gesetzt. Wir empfehlen Ihnen einen Systembenutzer anzulegen, da bei diesem die Passwortänderung nicht so häufig notwendig ist.