Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency and user-friendly features, such as automated address input and shipping label creation. They commend the quick and effective support team and praise the app's integration with Shopify, especially the delivery status notifications. The app is suitable for both national and international shipping, offering competitive pricing. Merchants also value the app's continuous development and improvement.

October 23, 2023

Top App. We've used it for a long time now and are very pleased.
Consistently works well and the support is fantastic.
I can absolutely recommend it and thanks for a great service.

The Great British Garden Company GmbH
Over 3 years using the app
November 22, 2023

Works without any problems and is very practical. Customer service is very friendly and helps immediately. The app is more convenient than the website.

Sonja Bippus Jewellery
23 days using the app
September 6, 2023

The app is easy to use and have good documentation. I especially like the batch label creation functionality and the awesome and fast support when things go wrong.

Almost 2 years using the app
August 22, 2023

Took a bit of time for setup, but customer support was very helpful and got it up and running in few days but mainly due to my DHL contract missing the premium service option (that includes tracking number) so check your contract first

app works perfectly, saved me a lot of time inputting the addresses before

29 days using the app
October 14, 2023

Got a bit of time to set up. Support was very helpful and quick.
I hope they keep improving the app in order to make it even easier to use.
It has improved our warehouse preparation time by a 3x at least.
Quick labels and easy AWB creation process.
Very competitive price for international shipping.

10 days using the app
November 29, 2023

Super Support, freundliche und vor allem fähige Mitarbeiter. Es wird sich hier "um einen gekümmert" und das, so war es bei uns, blitzschnell mit Lösungsansätzen die unsere Problematik sofort gelöst hatte. Übersichtliches Menü der App, einfache Bedienung, in Verbindung mit Shopify eine immense Erleichterung des Online-Handels.

Almost 2 years using the app
October 10, 2023

easy to handle and very fast and good support

8 months using the app
September 5, 2023

App works perfect for us and tech support is very helpful and fast

De Jensen Shop
6 months using the app
October 5, 2023

Meine Erfahrung mit der DHL App von Shopify war durchweg positiv. Besonders hervorheben möchte ich den blitzschnellen Support, der bei jeglichen Fragen oder Anliegen stets zur Stelle war und effiziente Lösungen bot. Die Benutzeroberfläche ist intuitiv und benutzerfreundlich gestaltet, was das Navigieren durch die App zu einem Kinderspiel macht. Ein unverzichtbares Tool für jeden Online-Händler!

3 months using the app
November 25, 2023

Sehr gute App und dazu ein sehr schneller, freundicher Service, der Probleme löst!

About 2 years using the app