Reviews (229)

Overall rating
4.8
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, automation of address input, and batch label creation, which simplifies shipping. Its customer service is praised for being responsive and helpful. The app is reported to improve warehouse preparation time and offers competitive international shipping rates. Some find it more convenient than the website and value its comprehensive documentation. However, there are suggestions for usability improvements. It's seen as a valuable tool for national and international shipping, easing daily operations.

June 10, 2024

This is a great App! Makes creating labels so easy. The customer service is outstanding, every time there is a problem or question the support team replies within the day. I can recommend 100%

Offrotie
Germany
8 months using the app
April 23, 2024

Diese App lädt unglaublich lange obwohl nicht viele Versandlabels erstellt werden!!! Dazu erstellt er nichts mals alle. 30% werden nicht erstellt obwohl bei der Adresse alles korrekt ist

Bemalashes
Germany
About 1 year using the app
DHL replied April 25, 2024

Danke für Ihre Rückmeldung, unser Support-Team hat Sie bereits kontaktiert, um Ihnen bei der Lösung dieses Verhaltens zu helfen.

March 8, 2024

Die App könnte noch einfacher aufgestellt sein, vor allem bei internationaler Warenpost und allg. Sendungen ins Ausland. Der Service der Mitarbeiter ist allerdings sehr gut und zuverlässig. Schnelle und zuverlässige Hilfe.

Jump Rope Expert Mira Wate
Germany
About 2 years using the app
May 24, 2024

Super helpful customer support! Very fast and reliable!

MyBeautyHero
Germany
Over 1 year using the app
January 31, 2024

This app is easy to use and I have never encountered a problem. The support team is excellent and takes care of any issue right away if it arises.

Celtic Collections
Ireland
Almost 3 years using the app
March 6, 2024

I had an issue with shipping labels. Support team did a great job, nice communication and responsive. Guys found an issue and fixed it. Great experience! Thank you!

ESSENNE
Germany
8 days using the app
February 6, 2024

Competent and friendly customer service. My problem was resolved very quickly. No complaints. Thank you very much!

Simply.Bike
Germany
Over 1 year using the app
April 29, 2024

Keine Rezession über die App, aber den Support.
Absolut Top, wissen was sie tun und erzählen. Hilfsbereit, schnell und zack... eine Lösung mit Anleitung Parat.
Besser geht nicht.
Danke und viele Grüße
->chillouts GmbH<-

Chillouts Headwear
Germany
Almost 4 years using the app
June 11, 2024

Funktioniert wie es soll, Support super stark und sehr schnell – danke!

Willy Wolle
Germany
4 months using the app
March 18, 2024

Tolle App und auch ein sehr guter Service, den ich bei einem Problem einmal gebraucht habe.

BREADLYST
Germany
About 1 year using the app