Reviews (195)
Overall rating
4
November 25, 2025
setup is nightmare.
Kwok Wai Ting
New Zealand
21 minutes using the app
Starshipit replied
January 22, 2026
Hi Kwok Wai Ting, thanks for taking the time to leave a review. We're sorry to hear you had such a frustrating setup experience. It looks like the app was installed and uninstalled pretty quickly, which meant we didn’t get a chance to assist you directly. Just to clarify, while Starshipit is recommended by NZ Post, it does require a separate Starshipit account to connect properly with your Shopify store. We completely understand this can be confusing if you weren’t expecting to create a new login. If you’re open to giving it another try, we’d be happy to walk you through the setup step-by-step and make sure everything connects smoothly.
Best regards,
Team Starshipit