Reviews (627)
No customer service, Just AI chat, waste of time and money, I would wait a few years to let AI catch up properly, in the meantime use an agent =]
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. While we do use AI to help provide fast support, you should always have access to real human assistance whenever you need it. If that wasn’t the case for you, we sincerely apologize; that’s not the level of service we aim to deliver.
We’d appreciate the chance to make things right. Please reach out to us at support@spocket.co, and a member of our team will personally assist you.
Thank you again for your feedback; it helps us improve both our technology and our customer support. - Eleanor
