Gorgias: AI, Helpdesk & Chat

Gorgias: AI, Helpdesk & Chat

Reviews (607)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
    511
  • 5% of ratings are 4 stars
    29
  • 1% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    9
  • 9% of ratings are 1 stars
    53
All reviews
December 3, 2025

I’ve been really happy with the Gorgias AI Agent. It handles cancellations and simple requests smoothly, and our customers find it easy to work with. It’s helped lighten our workload without compromising the customer experience. Super helpful for busy days!

pureskin
United States
5 months using the app
Gorgias Inc. replied December 30, 2025

Thanks so much, team Pureskin!

We’re glad to hear the AI Agent is making busy days easier and handling requests smoothly, all while keeping the customer experience strong.

Appreciate you sharing this!