Reviews (607)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
December 9, 2025

We wouldn't be able to handle our incoming customer service messages efficiently without Gorgias. It's a no-brainer. Customer support is such an important part of our business. We're a small team and the AI Agent feature helps us tremendously. Definitely recommend if you're looking to step your game up on customer support.

DefineMe
United States
Almost 5 years using the app
Gorgias Inc. replied December 30, 2025

Thank you, team DefineMe!

We agree that Support is an extremely important team in every company and are glad to hear that the AI Agent is making a big impact for them.

Really appreciate the recommendation!