Reviews (210)
Overall rating
4.3
December 24, 2025
Hello. Meta has rejected your messages, saying that they do not comply with Meta's rules. I submitted a request, but it has been pending for a month now. As a result, my customers have not received any messages for a month. Please advise me on what to do to resolve this issue.
KMERPHONE
Cameroon
About 2 months using the app
Meta replied
January 20, 2026
Thank you for your patience and for letting us know about this issue. Message template approvals are managed by Meta and can sometimes take longer than expected. We recommend checking the template content for compliance with Meta's guidelines and reaching out to our support team for assistance in expediting your request. You can contact support by clicking the "Get Support" link in the app.
Best Regards,
The WhatsApp Team