Reviews (665)

Overall rating

4.3

Counts per rating level

74% of ratings are 5 stars
491
8% of ratings are 4 stars
51
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
69

All reviews

December 29, 2025

need improvements

OUZEL

India

8 days using the app

Meta replied January 20, 2026

UPDATE: We've launched message customization. You can now edit messages (right in the app) to match your brand voice! We're working hard to improve the app and we welcome your feedback.

Thank you for sharing your feedback. We're sorry to hear that the app did not meet your expectations. If you encountered specific issues or if there’s something we can do to improve your experience, please let us know. We’re committed to making the app better and would appreciate any details you can share.

Best Regards,
The WhatsApp Team