Reviews (607)
Overall rating
4.3
January 12, 2026
We use Gorgias for customer support, and the AI agent has been a huge help. In a recent case, the AI fully handled a missing-item inquiry, responded quickly, asked the right follow-up questions, and resolved the issue without needing human intervention. The customer left a 5-star satisfaction rating, which speaks for itself. It’s saved our team time while still delivering a great customer experience. Highly recommend for teams looking to scale support efficiently.
Anne Klein
United States
Almost 2 years using the app
Gorgias Inc. replied
January 17, 2026
Thanks so much, Anne Klein team!
We’re thrilled to hear our AI Agent is handling cases like this one so effectively, and that it’s saving your team time while keeping the customer experience strong.
We really appreciate the recommendation!