Reviews (439)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 43% of ratings are 1 stars
All reviews
January 21, 2026

Just... average!

The app itself is perfectly fine and adequate, but why are the standard template only for 2 brands! The recommended device by Shopify POS for Australia and NZ is a Brother, why are there no templates for that?

GameCraft
New Zealand
8 months using the app
Shopify replied January 30, 2026

Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to select a specific Brother printer label template would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, it might be best to select a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support