Reviews (665)

Overall rating

4.3

Counts per rating level

74% of ratings are 5 stars
491
8% of ratings are 4 stars
51
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
69

All reviews

January 26, 2026

We need to edit the templates.. Please add this important option...
Or allow syncing with templates in business manager!

شيك المكان

United States

23 days using the app

Meta replied April 9, 2026

UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback.

Hi there, thanks for your feedback. We understand how important it is to edit templates and/or sync with templates managed in Business Manager. We’re sharing this request with the team as we work on improving template flexibility.

Best,
The WhatsApp Team