Reviews (2,941)
Overall rating
4.9
January 26, 2026
I am also unhappy to have the existing well functioning integration replaced with less than a week's notice.
The new app is rudimentary at best. The most glaring oversight is the ability to MAP payment types to different bank accounts in Quickbooks e.g. Shopify/Paypal to name a few.
I was horrified when logging in that all the rules I have carefully built have been completed wiped out.
Really bad customer service.
Fabric Garden Australia
Australia
Almost 4 years using the app
Intuit replied
January 27, 2026
Hi there, thank you for the feedback. Very sorry about the overall experience. We have asked our integration experts to follow up with you directly regarding your concerns, and have also escalated the issue around payment mapping to our developers. If any other questions please get in touch via qbo-integrationsupport@intuit.com.