Reviews (2,984)
Intuit forced a migration from the legacy Shopify connector to this new sync, and it is completely broken.
Instead of posting sales properly, it routes every Shopify order into the Banking Feed, requiring manual acceptance one by one. Worse, none of the transactions can be accepted. Every attempt fails with a generic “Something isn’t working” error. Refreshing, reconnecting, or remapping does nothing.
This is not user error. It is a backend failure shipped to production with no rollback option. Once migrated, you are stuck unless you fully disconnect and move to a paid third party app.
The result is
-sales stop posting to QuickBooks
-books silently fall out of sync
-accountants waste hours troubleshooting something that cannot be fixed
-businesses are forced into paid tools just to restore basic functionality
This app should not be live. If you rely on Shopify to QuickBooks syncing, do not install this.
Hi there, thank you for the feedback and sorry for the experience. We have asked our integration experts to reach out to you directly to get some additional details so we can get this in front of our development team. If any other questions or concerns please let us know via qbo-integrationsupport@intuit.com.