Reviews (3,949)
Overall rating
4.9
February 6, 2026
Non existing technical support. The support are just general customer service people that don't understand development
We have a technical problem, but they are unable to solve it because they don't understand the problem.
GlassStaff
Netherlands
About 1 month using the app
GEMCOMMERCE CO., LTD replied
February 21, 2026
Hello GlassStaff,
We’re sorry to hear that you felt this way about our support experience.
Your case has already been handled by our Customer Support team, and we have provided a response regarding the technical issue you raised. We kindly ask that you review the latest update when you have a moment.
If you still have any further concerns or if anything remains unclear, please do let us know. We’re here to continue assisting you and ensure the issue is fully resolved.
Kind regards,
Auri
GemPages Customer Support Manager
