Reviews (1,130)
It's not worth it!!
The support is terrible and slow. They don't know there own theme!
Forget chatting with a human, they never respond, its always the chat bot. After a day or two you get a mail asking a simple question and you are back to waiting another day. Standard answers like, it's on Shopify's side or its the browser cash is the answer to 50% of all issues. And I haver had many issues, and very simple as well. For two weeks I have asked how to change the color of the main menu!!
The shipping time is not even close to what they promise. And I ship only to US.
There is no flexibility what so ever on sourcing products.
The sizing is not that exact.
Hi there, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you.
— Shiza, Zendrop Customer Experience