Gorgias: AI, Helpdesk & Chat

Name: Gorgias: AI, Helpdesk & Chat
Brand: Gorgias Inc.
Rating: 4.3 (633 reviews)

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Reviews (633)

Overall rating

4.3

Counts per rating level

83% of ratings are 5 stars
526
5% of ratings are 4 stars
29
1% of ratings are 3 stars
6
2% of ratings are 2 stars
11
10% of ratings are 1 stars
61

All reviews

February 23, 2026

Gorgias has become an essential asset for our CS team. AI agent is learning very fast and significantly reduced response times and ensured high-quality response.

Lemonade Dolls

United Kingdom

8 months using the app

Gorgias Inc. replied March 6, 2026

Thank you for this review, Lemonade Dolls!
We’re so glad to hear Gorgias has become an essential part of your CS workflow. It’s also great to know the AI Agent is learning quickly and helping reduce response times while keeping quality high. We appreciate your feedback!