Reviews (1,950)
Overall rating
4.3
Edited May 7, 2026
Support won't help at all, import is delayed by hours. The only answer we get from support is we have to much orders which isnt the case or they tell us orders aren't technically importing late if they show up within 24 hours. Looking into alternatives
UPDATE: MAY 7TH
STILL NO RESOLUTION. SUPPORT STOPPED RESPONDING ENTIRELY. THEIR ONLY SUGGESTION THIS ENTIRE TIME HAS BEEN TO PRINT LABELS THROUGH THE THIRD PARTY PLATFORM. THAT IS NOT A FIX. THE CASE WAS SUPPOSEDLY ESCALATED TO THE DEVELOPMENT TEAM AND WE HAVE HEARD NOTHING. NO UPDATES, NO TIMELINE, NO ACCOUNTABILITY. IT IS CLEAR THEY DO NOT CARE ABOUT THEIR CUSTOMERS. COMPLETELY UNACCEPTABLE.
Russo Power Equipment
United States
Almost 3 years using the app
