Reviews (667)

Overall rating

4.3

Counts per rating level

74% of ratings are 5 stars
492
8% of ratings are 4 stars
52
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
69

All reviews

March 7, 2026

Good. But very limited

i-go-eco

South Africa

11 days using the app

Meta replied April 9, 2026

UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback.

Hi there, thanks for the feedback. We’re glad it’s working, and we hear you that the functionality feels limited. If you can share what you need most via “Get Support”, it will help us prioritize improvements. Best, The WhatsApp Team