Reviews (321)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
March 12, 2026

We added HelpCenter mainly for the FAQ section, but ended up using the ticket system too. It’s actually very easy to manage everything from one place. Reduced a lot of repeat questions for us.

Vital Depot
United States
15 days using the app
Shark Byte, Inc replied March 12, 2026

Hello Vital Depot team!

Thank you for sharing your experience!

We're glad to hear that HelpCenter has been useful not only for your FAQ section but also for managing tickets.

If questions arise, please let us know!

Best regards,
HelpCenter Team