Reviews (209)
Overall rating
4.8
March 13, 2026
Not happy with service
Reenisaa
India
8 months using the app
DelightChat replied
March 24, 2026
Hi Riddhi,
We’re really sorry for your experience, and we sincerely apologize for the disruption this caused to your business.
We understand how critical this was for your day-to-day operations, and we regret that we fell short here. The issue has since been resolved, and your WhatsApp setup is now working as expected. We’ve also taken this as a learning to improve how we handle such situations internally, especially around response time and communication.
We truly appreciate your patience through this.
– Baz from DelightChat Support Team
