Reviews (665)

Overall rating

4.3

Counts per rating level

74% of ratings are 5 stars
491
8% of ratings are 4 stars
51
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
69

All reviews

March 24, 2026

WhatsApp order updates are not being sent since yesterday. All of a sudden it stopped sending messages to the customers for any order updates.

Tohfa Shofa

India

About 2 months using the app

Meta replied April 9, 2026

Hi there, thanks for flagging this and sorry for the disruption. If order updates suddenly stopped sending, it may be related to billing or account restrictions. Please reach out via the “Get Support” link in the app with the timeframe and a couple of affected order IDs so we can investigate and help restore sending.

Best, The WhatsApp Team