Reviews (126)
Overall rating
4.7
April 22, 2026
we just used trial for 15 days but they charged us $149 every month. we also uninstalled the app but after still charging. still waiting for refund. totally. if we don't realize it, we will end up paying for an app we haven't used.
also we couldn't reach out to them still.
the Manav®
United States
5 months using the app
Shipturtle Apps Private Limited replied
April 23, 2026
Dear merchant,
Shopify handles all charges as per their published policy applicable to all apps. You have installed the app in Nov-25 and uninstalled in Apr-26. The charges are computed correctly as per the records. Once uninstalled, no charge is added for subsequent months.
You can write to us at team@shipturtle.com or on our website chat feature anytime. Our team is also trying to reach you to resolve this misunderstanding.
