Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited January 9, 2024

We've been using Shipturtle for quite a while, and their support is excellent. The features, combined with the training they provide, have saved us a lot of time. Shipturtle has really improved the efficiency of my online business. Managing vendors, tracking inventory in real-time, and handling returns have become much easier. What used to take eight hours now only takes an hour, thanks to Shipturtle's streamlined processes.

Carlton London Online
India
About 1 year using the app
Shipturtle Apps Private Limited replied January 9, 2024

Thank you so much for your kind words! 😊 We're delighted to hear that you're enjoying the Shipturtle app and finding our support team efficient. Your feedback is valuable, and we're always here to help. Thanks again for choosing Shipturtle!

January 31, 2024

Very contented with the app now. It does what it says it will do unlike other apps in Shopify. Best of all, really amazing customer service. Very responsive and helpful.

Nirvana Collective
Philippines
3 months using the app
October 31, 2023

I have been using Shipturtle for my online store. Shipturtle is amazing for shipping and tracking all the orders very easily as well the Shipturtle setup with shopify is also very easy. The Shipturtle order management panel is very nice and easy to understand. We have been using Shipturle for a long time and their poc team is very good. For any kind of problem they do support us very fast.

Quyastyle
India
Over 2 years using the app
Shipturtle Apps Private Limited replied November 6, 2023

Thank you for the awesome review! We're delighted to hear that Shipturtle has been a valuable asset for your online store. We're here to make your shipping and order management a breeze, and we're always just a message away if you need any assistance. Keep processing orders with ease! 😊

November 24, 2023

The Shipturtle plugin has been a true blessing for our business. We were grappling with the complexities of multi-location pickups, and Shipturtle came to our rescue. In the three months since implementation, it has proven to be a comprehensive solution, adeptly calculating every parameter of our multi-vendor model. The convenience of having everything on a single platform has streamlined our operations significantly. Mr. Hussain, our dedicated salesperson, has been instrumental in guiding us through the entire process. His unwavering support and prompt responses to our queries have made the transition smooth. We extend our heartfelt thanks to Shipturtle for this invaluable tool and commend Mr. Hussain for his exceptional assistance. Thank you, Shipturtle!

ECOLO STORE
India
4 months using the app
November 25, 2023

Really great app, works very well. The support responds quickly and you have direct Whatsapp contact.

I can really recommend this app to anyone who wants to set up a marketplace.

TastemySlip.com
Germany
About 1 month using the app
November 27, 2023

Shipturtle is great. The interface is simple and easy to understand. Any queries or issues are addressed promptly. This has contributed to streamlining our operations and enhancing overall productivity. Highly recommended!

Flicka Cosmetics India
India
4 months using the app
November 24, 2023

Not a good fit for us here in Europe, unfortunately. Glitchy app, complex UX, rendering issues, questionable ethics, translation errors.. Startup plan support requests for basic functions are met with a demand to "upgrade to at least the Peak Plan". Poor strategy, really; if the base plan fails to function properly what can be expected on a higher plan? Perhaps a misalignment in Eastern (indian)/Western business approaches, but this mentality wasn't sustainable for us.

Haëva.eco
France
About 1 month using the app
Shipturtle Apps Private Limited replied November 26, 2023

Hello Haeva store,
Apologize for your experience.
With customers across 50+ countries (over 80% in Europe and US), we have the flexibility to change the translation as per the customer wherever Google Translate does not work properly. As part of onboarding, we also advice the country-specific requirements for shipping / taxes / payouts.

Our plan features and support policy are published on the website and we often go beyond it as per customer's need.

Our team is trying to connect with you to understand your issues and solve them on priority.

December 21, 2023

Thank you for all the help.

ArtsyVibe
United States
8 months using the app
October 26, 2023

I've been using Shipturtle for my Shopify store, and I couldn't be happier with the service it provides. This plugin has made order fulfilment and shipping a breeze.

Shipturtle's tracking system is incredibly accurate, and I love the fact that I can monitor live tracking right from my Shopify dashboard. It's a game-changer for me, as it allows me to keep my customers informed about the status of their orders in real-time. This level of transparency has significantly improved my customers' experience and, in turn, boosted my business's reputation.

The ease of use and integration with Shopify is another standout feature. Setting up Shipturtle was straightforward, and it seamlessly fits into my workflow. I've seen a noticeable improvement in my shipping efficiency and accuracy since I started using this plugin.

Not only does Shipturtle make my life as a store owner easier, but it also enhances the experience for my customers. The combination of reliable service and live tracking is a winning formula that has set a new standard for my online business.

I highly recommend Shipturtle to any Shopify store owner looking to streamline their shipping process and provide top-notch customer service.

Unipods®
India
2 months using the app
Shipturtle Apps Private Limited replied November 6, 2023

Thank you for your amazing review! 🌟 We're thrilled to hear that Shipturtle has been a game-changer for your business. Your success is our priority, and we're here to make order fulfilment and shipping a breeze for you. We're honoured to be part of your journey to excellence in customer service.

October 27, 2023

From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future.

Kayang
India
About 1 year using the app
Shipturtle Apps Private Limited replied November 6, 2023

Thank you for the fantastic feedback! We're thrilled to be a part of your journey, making e-commerce smoother and better every day. We'll keep sailing together towards even more exciting improvements and features ahead!