Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and effective multi-vendor management, praising its seamless integration with shipping carriers and platforms like Etsy and Shopify. They value the customization options for vendor-specific rules and commission rates, and appreciate the responsive customer support via WhatsApp and Zoom. Features like automatic commission calculations and real-time syncing are noted for enhancing business growth and operational efficiency.
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Shipturtle has been an absolute game-changer for managing my multi-vendor marketplace on Shopify. It effortlessly syncs orders, inventory, and shipping across multiple Shopify stores, saving me countless hours of manual work and headaches.
What really sets Shipturtle apart is the outstanding customer support. The team is incredibly responsive and walked me through every step of the setup, making sure I understood and utilized all the key features.
The platform strikes the perfect balance between power and ease of use. Features like vendor-specific shipping, automated commission tracking, and real-time syncing make managing multiple vendors seamless and stress-free.
If you're running a multi-vendor store on Shopify, I can't recommend Shipturtle enough. It’s efficient, reliable, and supported by a team that genuinely cares about your growth and success.
I have a few things to mention.
1. Support did not get back to me for a few days when they tell you within 24 business hours. I needed their support because they wrote some of the coding wrong and needed it fixed as customers could see the mistakes. Another thing they told me is it was better to join Whatsapp just to get faster support? Who does that? So strange. I'm not downloading another app just to get faster support when it should be already built into your store database.
2. The base price gives you some things but if transitioning to a multi-vendor marketplace, the price goes from the base price to another $30-$45/month.
3. Only being able to add a 20 MB file document or tack on another add on monthly fee is ridiculous. It's barely any storage.
I switched to a different company which is a better fit for my company and provides a more seamless experience overall.
Hello!
Sorry to hear your experience. It seems you took a demo with us and have some reservations. Please find our replies below -
1. We are generally pretty fast with replies on email as well as whatsapp. We gave you an option for whatsapp chat since its quicker than email. In case you are not comfortable with it, it is not necessary to join. We do support on email and website chat regardless.
2. The pricing is published on the website and on the app. We also have a 14 day free trial so that you know what the solution will finallly cost.
3. The 20 mb limit is per document. In most cases customers attach images which are under that limit. For digital files, we do support documents as large as 1 GB and beyond, but we charge for server space in such cases.
Please do not hesitate to write to team@shipturtle.com if you still have any queries. We value your feedback and willing to go the extra mile to support your business.
We shopped around for a multi vendor marketplace app and we ultimately chose Shipturtle because it delivers the best features and service for the price. Other companies will charge you $500+ for the same features you can get from Shipturtle for $300 or less. They also don't force you to pay for the full year up front like some of the other options. The Shipturtle Team has helped us with everything we needed help with and the dashboard interface has easy-to-use UX/UI so you don't have to be an expert to navigate the system. We recommend Shipturtle to anyone looking for a MVMP solution.
Shipturtle is a game changer. It's easy to use and has helped us manage vendor shipping and order syncing more efficiently. Support is responsive and helpful too. Definitely a solid tool for multi-vendor setups.
Shipturtle is more than just a shipping tool; it's a comprehensive solution that caters to all shipping needs. Its ability to work with aggregators while offering unique features like COD reconciliation is unmatched. The efficiency and cost savings it brings to the table are phenomenal.
Extremely happy with the feature set and support offered by Shipturtle - we are successfully running a marketplace of designer products via this app.
Shipturtle has been a total game-changer for us. We went from running a simple Shopify store to building out a full marketplace, and this app made it possible.
The vendor sync with Etsy and Shopify is amazing because it makes it so much easier for vendors to join without having to juggle multiple platforms. That’s been huge for getting people onboarded quickly, especially when the new platform was starting up. (It's tough building a two-sided marketplace and anything we could do to get vendors on board quickly is valuable.)
And honestly, the customer support is next level. Every time we’ve had a question, they’ve gotten back to us right away. Super helpful, super responsive. Not just via email, but via WhatsApp and Zoom as well.
If you're thinking about turning your shop into a marketplace, just get Shipturtle. It’s been exactly what we needed.
The Shipturtle team have created a great platform to help convert your store into a marketplace. There's a lot of tricky decisions through implementation and they've been responsive and really helpful to us at ArtisanBox to get up and running.
As a Shopify merchant, one of the biggest challenges I faced was optimizing my shipping process. That's where Shipturtle came to the rescue, and I couldn't be more grateful for their service.
Shipturtle seamlessly integrates with Shopify, simplifying the entire shipping process from order placement to delivery. Their platform offers a range of shipping options and carriers, allowing me to choose the most cost-effective and efficient solution for each order.
What truly sets Shipturtle apart is its user-friendly interface and robust features. With just a few clicks, I can generate shipping labels, track shipments in real-time, and provide customers with accurate delivery estimates. This level of efficiency has not only saved me valuable time but has also enhanced the overall customer experience.
Furthermore, I've been thoroughly impressed by Shipturtle's customer support team. Any questions or concerns I've had were addressed promptly and professionally, demonstrating their commitment to client satisfaction.
In terms of reliability, Shipturtle has exceeded my expectations. Orders are consistently delivered on time, and I've encountered minimal issues with lost or damaged shipments.
Overall, Shipturtle has become an invaluable partner in my e-commerce business. If you're a Shopify merchant looking to streamline your shipping process and improve customer satisfaction, I highly recommend giving Shipturtle a try.
Shipturtle has made vendor management much easier and more efficient on our Shopify store. The support team is super responsive and always helpful. Their vendor sync feature is outstanding—it works smoothly and saves us a lot of time. Highly recommended for anyone running a multi-vendor setup!