Reviews (386)
Zoko has completely transformed how we handle WhatsApp, making team collaboration on a single number seamless and organized.
The Shopify integration is a massive win, allowing us to manage orders and recover abandoned carts directly within the chat.
While the interface takes a bit of time to master, the automation features and FAQ bots save our team hours every day.
You do need to keep an eye on the per-message costs, but the efficiency gains and sales data make it a worthwhile investment.
Ultimately, it’s an essential tool for any growing D2C brand looking to scale their customer support without the chaos.
Multi-agent collaboration on a single WhatsApp number while managing orders and recovering carts in the same place is exactly the kind of operational clarity growing D2C teams need. The automation and FAQ bots paying back in hours saved every day is where the investment really starts to make sense. Really glad it's become a core part of how you operate.
