Reviews (642)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
May 11, 2026

Have been using Gorgias for several years now for multiple brands and it had been great! I love the AI agent feature and it has helped us with a lot with productivity and efficiency.

Ouidad
United States
Over 3 years using the app
Gorgias Inc. replied May 18, 2026

Thank you so much for your continued trust in Gorgias over the years!

It’s fantastic to hear that Gorgias has been supporting multiple brands successfully and helping your team scale customer support more efficiently. We’re especially glad to know that the AI Agent feature is already making a meaningful impact on your productivity and day-to-day operations.

We truly appreciate your support and look forward to continuing to grow alongside your team!