Reviews (642)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
May 19, 2026

Support has been easy to work with, and setup went super quickly for us. Having a centralized location for our team to work through for all customer questions cuts down on of time and clicks. The AI only gets better as it learns and when you understand it is a learning process, the easier it becomes to manage.

Alessandro Montelli has been a helpful source for us when we do have questions, and we will definitely reach out to them with future questions.

Binkybro
United States
About 1 year using the app
Gorgias Inc. replied May 25, 2026

Thank you for taking the time to share your experience!

We’re so glad to hear that the setup process was smooth and that having a centralized workspace has helped your team save time and simplify customer support operations. It’s also great to hear that you’re seeing the value of AI as it continues to learn and evolve alongside your workflows.

A special thank you as well for recognizing Alessandro Montelli’s support throughout the process. We’ll be sure to pass along your kind words to them.

We truly appreciate your trust in Gorgias and look forward to continuing to support your team as you grow!