AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,271)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
June 5, 2026

Slay My Print
United Kingdom
Over 2 years using the app
AfterShip replied June 9, 2026

Hello Team,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that your recent experience did not meet your expectations. Providing reliable support and a positive experience is very important to us and we regret any inconvenience caused.

After reviewing your case, we understand that you recently contacted our team regarding a variant exchange for returned shipments through the AfterShip dashboard and the request was addressed. However, we’d like to better understand if there are any remaining concerns or anything that may have been missed so we can continue assisting you.

Our team is available 24/7 and always happy to help. Please feel free to reach out to us directly so we can work toward improving your experience.

Best Regards,
Team AfterShip