Reviews (66)

Overall rating
2.6
Counts per rating level
  • 59% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 29% of ratings are 1 stars
All reviews
June 8, 2026

Absolutely terrible service. It took them a full week just to figure out why my purchase wasn’t going through, only to finally tell me that they don’t even deliver to Europe which is not clearly stated anywhere.

On top of that I was charged multiple times even on a Sunday morning despite being told I would get a refund. Since then they have completely stopped responding.

Very unprofessional and unreliable experience. If you are considering using this service be careful I would not recommend it. They do not even deserve one star.

Maria Molinari
Sweden
14 days using the app
Innovation Labs. replied June 9, 2026

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates is already in contact with you to resolve this issue. Thank you!