Reviews (60)

Overall rating
2.6
Counts per rating level
  • 57% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
October 9, 2024

Thank you so much for this App! Amazing i love this app and fantastic products as I've always dreamt of having my make up and perfume line

Maiden-Art
Italy
About 1 month using the app
Innovation Labs. replied October 11, 2024

Thank you so much for your kind words! We’re thrilled to hear that you love the app and our products. It’s inspiring to know that we’re helping you get one step closer to your dream of having your own makeup and perfume line. If you have any ideas or feedback, we’d love to hear from you!

Edited March 15, 2024

Having trouble with shipping and Rochelle was on it immediately.

SAND Creations
United States
10 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

February 9, 2023

Jubilee is great! Easy setup, good products, and fast support.

Mindful Path, LLC
United States
6 days using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

May 14, 2024

best app

Streetsharks
United Kingdom
3 minutes using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your feedback! We are happy you like the app! If you have any questions feel free to reach out to us at support@jubilee.beauty

February 9, 2023

very bad app.
not even professional designers, take a long time to get own designer
subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify.
and of course still no refund.

Be Bulk Nutrition | BulkLab Nutrition
Netherlands
10 days using the app
Innovation Labs. replied February 10, 2023

Hi there! Sorry you had to go through all of that! Please reach out to me at support@jubilee.beauty so I can assist you with your request. - Rochelle

May 10, 2024

AAA++++

dailyproductspro
United States
1 minute using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your feedback! We are happy you like the app! If you have any questions feel free to reach out to us at support@jubilee.beauty

March 23, 2025

Ich finde die App toll

HerbalFusion® - Das Original 🌿
Germany
About 2 months using the app
Innovation Labs. replied March 26, 2025

Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Ihnen die App gefällt. Wenn Sie Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung. Viel Erfolg weiterhin! 🚀💙

September 21, 2024

Super!

Paola Digital Pro | Sustainable Innovation & Wellness
Switzerland
4 days using the app
Innovation Labs. replied September 23, 2024

Wow, thank you so much for your enthusiastic review! We're thrilled to hear that you're having a great experience with us. We work hard to make sure our customers are happy and satisfied, and it means a lot to us that you're enjoying our products and service. If you need anything at all, please don't hesitate to reach out.

March 24, 2026

I did free trial 24 hours ago and they charged me 50

Shades Of Grace Boutique
United States
8 days using the app
Innovation Labs. replied March 25, 2026

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

March 10, 2026

Do not use app - they charge even after you've cancelled subscription. Cancelled the same day and they still charged me for the month. Please if someone can assist with a refund that would be helpful. Thank you.

AMORELA CO
Australia
About 11 hours using the app