Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient order fulfillment. It's praised for offering a variety of customizable, high-quality beauty products and handling inventory and shipping. Standout features include custom branding tools, seamless order management, and fast shipping. Exceptional customer service with quick response times and helpful advice is also highlighted. Merchants note the affordable pricing and quality commitment, with many reporting positive customer feedback. It's seen as a transformative tool for beauty businesses.

January 2, 2024

this is very good work at the product Merchants appreciate this app for its user-friendly interface, easy setup, and efficient order fulfillment. It enables the creation of a customizable cosmetics brand without handling inventory or shipping. The app's simple product setup process, custom branding tools, and exceptional customer support are highly valued. Merchants also commend the fast shipping, affordable prices, and the quality of the cruelty-free, pigmented products. The app is recognized for its seamless order management and ...

Trending Products
Pakistan
5 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

Edited February 12, 2024

Scammers !! Don’t trust this website they stole my card information and took 49$ from my card without me subscribing and they don’t want to cancel my subscription , when I asked them to cancel subscription they lied about cancelling it. also they do not want to give me my money back unless I remove this review so they scam everyone else. Such an unprofessional company and should be taken down because it’s the reason I’m not drop shipping at Shopify again .

Shta
United Arab Emirates
13 days using the app
Innovation Labs. replied January 14, 2024

Hi there! Thank you for your feedback. For us to understand your concern, please feel free to reach out to us at support@jubilee.beauty.

I also sent you an email.

-Rochelle

December 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

REGENALIGHT
United States
7 days using the app
Innovation Labs. replied January 14, 2024

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.

-Rochelle

January 31, 2024

Rochelle was very helpful.

Majeur Cosmetics
United States
4 months using the app
January 8, 2024

I'm Just starting out however the start of the set up has been pretty easy and creating your personalized branded of quality products. You can sent yourself a sample of the products and tell so you can test the product before you sell it in our store. I'm enjoying this as well.

My Store
United States
About 1 hour using the app
Innovation Labs. replied January 29, 2024

Thank you for your feedback! I'm glad you find it easy to setup. If you need any assistance in creating your beauty brand, you may reach out to us at support@jubilee.beauty

-Rochelle

December 8, 2023

why arent my products shipping out. my first order has not been delivered. they ordered their product 2 weeks ago

Bad Bich Headquarters
United States
2 months using the app
Innovation Labs. replied January 14, 2024

Hi there! Please reach out to us at support@jubilee.beauty for any concerns regarding order.

-Rochelle

December 21, 2023

Jubilee has excellent customer service and very prompt attention to detail. Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Cheek & Smile Beauty
United States
4 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

November 14, 2023

it is very user friendly. it seems easy to use and not to complicated. id love to tell my family and friends about this site, and other social media pages.

jays treasures
United States
23 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

December 6, 2023

great company with great products and support to build your brand store

ellsashop
United States
28 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

November 8, 2023

This is the best way to customize your favorite products and make your own brand! I am soooo excited to release my own unique brand!

Budgét Baddie
Jamaica
3 months using the app