Reviews (68)
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I’ve had a really good experience with Jubile: Makeup Beauty Cosmetics so far. The app is easy to navigate, and I like how straightforward it is to browse the available beauty and cosmetics products. It has made it easier for me to explore products that could fit my store without making the process feel complicated.
The overall experience has been smooth, and I appreciate having a focused selection of beauty products in one place. I’m looking forward to continuing to use it as I grow my store.
Thank you so much for your wonderful feedback! 💜 We’re happy to hear that Jubilee makes exploring beauty products easy and convenient. We truly appreciate your support and look forward to being part of your store’s growth! ✨
I did free trial 24 hours ago and they charged me 50
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
I cancelled first hour, uninstalled and they still charged me.. SCAM
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile.
My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product.
I have been misled and misinformed.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
The app forces you to put in credit card and sign up for account for $1 and opt into the monthly charges after the $1 trial in order to even to see what products they have to offer. I asked many times in chat what their skincare products were and they said they have many and to sign up to see. Once we put in the credit card we then see they only have 1 skincare product and a very limited number of products at all. The help chat also said it is very simple to just cancel you can simply just let them know in the chat and they will cancel immediately. I then asked them to cancel and they said they need you to go in and cancel following a number of inconvenient steps trying to dissuade cancellations from the monthly charges. All in all I applaud them for the concept and wish them nothing but the best. I simply think that the handling of onboarding recurring customers and cancellation process is done in poor taste.
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.
It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware
I have reached out to you via email. Please response so we can resolve this for you. Thank you!
A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.
Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.
-Rochelle
I would totally recommend this app! It's user friendly and easy to navigate for beginners. I'm having fun recreating my brand with Jubilee. Fingers crossed that this is going to be the fuel that makes Brilliant Beauty Cosmetics skyrocket!!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you're enjoying Jubilee and using it to build your brand. Wishing you all the success with Brilliant Beauty Cosmetics—may it soar to new heights! 🚀💄✨ If you ever need support, we're here for you! 💕
Love Jubilee app store. Great for skin business that wants to try private label products. Everything is super easy, from product listing to importing direct to my Shopify store. I highly recommend
Thank you so much for your kind words! 😊 We're thrilled to hear that Jubilee has made private labeling and product importing easy for your skin business. Wishing you great success with your Shopify store! 🚀✨
HELLO MY NAME IS magusta i install this app in 8 october last here and i unintalled this app 9 october because i dont like it and after every month this app charge on my credit card $30 every month the bank say me the scam try to get money on my account please stop ok this app is scammer please dont install in your shopify store
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.