Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and efficient order fulfillment. They value the ability to create a customizable cosmetics brand without handling inventory or shipping. The simple product setup, custom branding tools, and exceptional customer support are appreciated. Merchants commend the fast shipping, affordable prices, and quality of the cruelty-free products. The app's design tools for customizing products and its partnerships with reliable manufacturers are also praised. It's seen as a reliable and comprehensive solution for custom branding.

December 21, 2023

A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.

REGENALIGHT
United States
7 days using the app
Innovation Labs. replied January 14, 2024

Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at support@jubilee.beauty.

-Rochelle

March 18, 2024

I would recommend this app to people because it is very reasonable in which it explains everything we need to know about the product.

Shop Ease
United States
15 minutes using the app
March 16, 2024

Awesome Products to choose from and premium as well

My Store
United States
About 2 hours using the app
March 11, 2024

Easy to use

tsgabrielle™.shop
United States
22 days using the app
March 9, 2024

nice

TrendsGo
Germany
16 days using the app
March 16, 2024

Best beauty products at a reasonable price

VeronicaLoves
United States
About 8 hours using the app
March 10, 2024

Easy to use, quick setup. I personally would like more options for custom branding though.

Myriad Market
United States
11 minutes using the app
December 28, 2023

Easy to use. Great customer support.

Jaes Galore Braids and Beauty Studio
United States
3 months using the app
December 21, 2023

Jubilee has excellent customer service and very prompt attention to detail. Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Cheek & Smile Beauty
United States
3 days using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

December 8, 2023

I would reccommend having a game plan in mind first

Noble Design Company
United States
3 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback! Let me know if there is anything I can help you get started! You may reach out to us at support@jubilee.beauty

-Rochelle