Reviews (648)
Definitely takes some setting up and configuring, and some close eye on how it performs, but it most certainly saves time for my team.
Generally, we get good feedback from customers, although, as with all things AI, some customers don't like it.
Very happy we've got this as an app on our site.
Thank you for taking the time to share your experience!
We’re delighted to hear that Gorgias is helping your team save valuable time and become more efficient. We understand that successful AI adoption requires thoughtful setup, ongoing optimization, and careful monitoring, so it’s especially rewarding to hear that the investment is paying off for your team.
It’s also great to know that your customers are generally having positive experiences. As AI continues to evolve, we recognize that preferences can vary, and we’re committed to providing tools that help businesses strike the right balance between automation and personalized support.
Thank you for your honest feedback and for trusting Gorgias as part of your customer experience strategy. We’re thrilled to hear that you’re happy to have Gorgias on your site, and we look forward to continuing to support your team as you grow!
