Reviews (570)
Totally disgusting. After months of work, I'm starting to gain credibility thanks to other apòp. Spocket immediately makes me lose my most important orders despite having high inventories. When I place the order, I'm told the product is out of stock, leaving the customer without the product, having to refund and losing credibility. After months of cataloging, money spent on advertising, etc.
We’re truly sorry to hear about your experience. We completely understand how frustrating it is to lose orders after investing so much time, effort, and advertising into growing your business.
Inventory sync issues are something we take very seriously, and this is certainly not the experience we want for our users. Stock levels can sometimes change quickly on the supplier’s end, but we understand that this directly impacts your credibility with customers.
We would really appreciate the opportunity to investigate this further and make things right. Please reach out to our support team at support@spocket.co with your order details so we can review what happened and work toward a solution.
Your feedback is important to us, and we’re committed to improving. - Eleanor
