Reviews (465)
Overall rating
2.2
June 14, 2026
just stopped working cannot download/print labels
Panda Hobby
Canada
Almost 6 years using the app
Shopify replied
June 15, 2026
Thanks for flagging this. A sudden stop on label downloads or prints is often a browser or PDF hiccup, so it's worth ruling that out first. Two quick checks: try generating the labels in a different browser or an incognito/private window, and make sure pop-ups and downloads aren't blocked for your Shopify admin. Printing from desktop rather than mobile can also help. If it still won't download after that, our support team can dig into it with you at help.shopify.com/support.