Reviews (662)

Overall rating

4.3

Counts per rating level

74% of ratings are 5 stars
489
8% of ratings are 4 stars
50
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
69

All reviews

June 17, 2026

Very limited option, no option create new template, no option to increase daily limit even after verification, no option to contact support, only getting automated replies.

Luna Mart

India

5 months using the app

Meta replied June 18, 2026

Hi there,

Thank you for the feedback and we're sorry for the trouble contacting support. Can you please try contacting WhatsApp for Shopify support? You can do so by opening WhatsApp in the Shopify Admin -> clicking the three dot menu in top right corner -> clicking "Get support". We would be happy to assist.

Best Regards,
The WhatsApp Team