Reviews (2,920)
This is the was platform ever.I was supposed to be migrated yopto ,submitted a form for two weeks and only for one of there rep casually reached out after several email saying they dont have access to yopto agasin.Thank God i already downloaded my contacts.now to get set up nobody is ready to help except talking to robot that will not get my number verify for weeks.i really miss smsbump
Thank you for taking the time to share your experience. We know how much trust it takes to move your business to a new platform, and we're truly sorry the process didn't go as expected.
When you submitted your migration request, our team began working on it in good faith. Unfortunately, Yotpo unexpectedly shut down operations on June 20th, cutting off access to their platform entirely and making it impossible to complete the migration. This caught us off guard, too, and we understand how disappointing that must have felt after already waiting.
We also recognize that the communication around this situation could have been handled better, and we'll make sure that's reflected going forward.
Your contacts are already in Omnisend, and our team is right there with you every step of the way. Getting you fully set up is the priority, and we're not going anywhere until that's done.
