Reviews (162)
I had a very disappointing experience with Cart2Cart.
The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating.
Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings.
Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution.
If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important
Thank you for sharing your feedback. We're genuinely sorry to learn that your experience with Cart2Cart didn't meet your expectations.
We understand how important responsive support, accurate URL migration, and SEO continuity are for every eCommerce migration. It's disappointing to hear that you felt your concerns weren't addressed, as providing timely assistance and reliable migration results has always been our goal.
Over time, we've continued to improve both our migration technology and customer support processes based on feedback like yours. We know that every migration is unique, and we remain committed to helping customers achieve the best possible outcome with clear communication and expert assistance throughout the process.
We appreciate you taking the time to share your experience. Feedback like this helps us identify opportunities to improve and deliver a better service for our customers.
