Reviews (248)

Overall rating
3.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
Edited February 9, 2025

I initially had a very frustrating experience with this app. I paid €180 for a migration from Lightspeed to Shopify, hoping for a clean transfer of my existing store data (products, sites, categories, redirects, menu navigation). As I'm dealing with health issues, I wanted to ensure a smooth transition by February 1st.

Unfortunately, the app only transferred my products, which I could have easily ...

homage store
Germany
9 months using the app
September 15, 2024

I think I used this app when first setting up my website. It was some time ago so I don't quite remember but it was showing in the list of apps in my store.
Anyway, after recently clicking on the app in error, I've been bombarded with pushy emails, even though I replied to explain I don't require their services, the hounding emails continue to come.
It's not professional and certainly not a way ...

Cloud 9 Design
United Kingdom
About 2 years using the app
August 29, 2024

Cette application est une véritable arnaque !
Nous avons payé plus de 600 USD pour rien.

Fuyez si vous souhaitez faire une migration de Prestashop vers Shopify !
Le support client et sav est inexistant.

Nous avons perdu plus d'un mois de travail avec cette mauvaise application !

Ne perdez ni votre temps ni votre argent !

My Médical
France
20 days using the app
Cart2Cart replied September 17, 2024

Dear Customer,

Thank you for your feedback. We sincerely regret to hear about your dissatisfaction, and we appreciate the opportunity to address your concerns in detail.

At ...

February 1, 2018

Support was always available (migration from Magento) and they were very helpful with the whole process. Would recommend.

Maplelea Store
Canada
About 7 years using the app
May 14, 2018

Olek and the team were so helpful during our transition. We experienced great communication and very knowledgeable service. Thank you for providing us with the perfect app for migrating platforms!

Gb72
United States
About 6 years using the app
April 24, 2023

Amazing experience! Was skeptical at first for use on a complex Shopify to Wordpress migration boasting more than 10K products and 20K images. Any and all concerns were quickly forgotten. We migrated images, orders, customers, products, pages, posts, discounts, categories, and tags flawlessly. What minor issues I did encounter were addressed in hours by the fantastic support team. Upsell ...

BTG Auburn
United States
Over 5 years using the app
October 18, 2018

Loved this app! You saved me a week of work in just one hour. Chat support was also excellent. Thank you!

Forest Bags
Australia
Over 4 years using the app
February 20, 2018

Intuitive and a supportive help desk.

Little Bedoo
United Arab Emirates
About 4 years using the app
June 28, 2020

We used this app to migrate all of our data from one instance of shopify that was owned by an IT provider to another that we control. Our business hostory is incredibly important and we tasked Cart2Cart with the job - they were amazing from start to finish! Follow ups, test migrations and repeat migrations in case something wasn't right the first time. I highly recommend using the Cart2Cart app ...

WA-2! Coffee Services
Canada
About 4 years using the app
Edited January 8, 2020

This app is very robust and provides a convenient method of transferring over files, products, orders etc to your new site. Their customer service is excellent. They are available 24/7 and they typically reply in minutes. If you need your important data migrated over from one website to another in a fast and timely fashion, then Cart2Cart Store Migration App is the app for you to use. I will ...

Eden Formulations
United States
Over 3 years using the app